Legal

The use of the Web Site (the "Web Site") is subject to the terms and conditions stated herein. Use of the Web Site constitutes an agreement by you, the user, that your use is governed by these terms and conditions. In addition, when linking to the Web Site of our subsidiaries and affiliates, you will be subject to any terms and conditions applicable to those Web Sites which may be posted from time to time.
The works of authorship contained in this Web Site, including but not limited to all design, text and images, are owned, except as otherwise expressly stated, by Renaw Property Services CC. The entire contents of this Web Site are protected by South African and worldwide copyright laws. In accordance with these terms, except as stated above, you and other Web Site users may not:
  • Copy, reproduce, modify, use, republish, upload, post, transmit or distribute in any way, material from the Web Site
  • Copy, modify or display Renaw Property Services CC's trademarks, names or logos appearing on this Web Site in any way without Renaw Property Services CC's express written consent.
  • Redeliver any of the pages, text, images or other content of this Web Site using "framing" technology without Renaw Property Services CC's express written permission.
You expressly understand and agree that Renaw Property Services CC will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses (even if Renaw Property Services CC has been advised of the possibility of such damages), resulting from:
  • the use or the inability to use the Web Site;
  • unauthorized access to or alteration of your transmissions or data; or
  • any other matter relating to the Web Site.
You may, through hypertext or other computer links, gain access to third parties' sites and software programs through the World Wide Web which are not related to, endorsed or maintained by Renaw Property Services CC. Links to third party sites or software do not imply partnerships, relationships or affiliations or endorsements of such third parties and Renaw Property Services CC takes no responsibility for the content therein, regardless of whether the link is provided by Renaw Property Services CC or a third party. No judgement or warranty is made with respect to the accuracy, timeliness, functionality or suitability of the content of any Web Site or software to which the Web Site may link, including information on such other Web Site regarding Renaw Property Services CC. By providing access to other Web Sites, Renaw Property Services CC is not endorsing the products and services provided by any Web Site's sponsoring organization.
Other Web Sites may include a link to this Web Site; provided such sites link to the home page (www.renawprop.co.za) only. Linking to other content within the Web Site is prohibited without Renaw Property Services CC's express written consent. Please email requests for such content to email: enquiries@renawprop.co.za. This limited license expressly prohibits the framing of Renaw Property Services CC's content in any way or any other activity that may create a miss-impression or confusion among users with respect to sponsorship or affiliation.
Your correspondence or business dealings with, or participation in promotions of, any of the companies found throughout the Web Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such company. The inclusion of photographs of some of our customers does not imply any endorsements of or by such company.
Renaw Property Services CC will use reasonable commercial efforts to keep this Web Site available for access on a 24 hour a day, 7 day a week basis, subject to scheduled downtime for maintenance purposes, unscheduled maintenance and systems outages. There are no assurances, however, that access will be available at all times and uninterrupted. Further, Renaw Property Services CC does not warrant that the operation of this Web Site will be error free, that defects will be corrected, or that this Web Site or the servers that make it available are free from viruses or other harmful components.
You are prohibited from violating or attempting to violate the security of the Web Site, including, without limitation (i) accessing data not intended for your viewing or logging into a server or account which you are not authorized to access, (ii) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, or (iii) attempting to interfere with service to any user, host or network. Violations of system or network security may result in civil or criminal liability. Renaw Property Services CC will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.
Renaw Property Services CC reserves the right to amend the information, services, and/or content of this Web Site, including that related to career opportunities and benefits, at any time without prior notice. The information and material contained in this Web Site, and the terms and conditions of the access to and use of such information and material, are subject to change without notice. We suggest that you check these terms periodically for changes. If you use this Web Site after we post changes to the terms, you accept the changed terms. Renaw Property Services CC expressly reserves the right to monitor any and all use of this Web Site.
For further information regarding legal issues pertaining to the Web Site, contact email: enquiries@renawprop.co.za
Renaw Property Services CC shall bear no responsibility and also disclaims all liability for any loss, damage or liability, either directly or indirectly, attributable to the use of or reliance upon information or links provided through this website.
This e-mail and any attachments may contain privileged and/or confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in this message is prohibited. If you have received this message in error, please notify the sender by reply e-mail and delete the message from your system. Any statements in this message which do not relate to the business of Renaw Property Services CC are neither given nor endorsed by Renaw Property Services CC. Renaw Property Services CC is registered in South Africa.

THE PROTECTION OF PERSONAL INFORMATION ACT (POPIA)

This notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act ("POPIA").
At Renaw Property Services CC (and including this website, POPI Act-Compliance) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
We collect and process your personal information mainly to contact you for the purposes of communicating with you on behalf of your membership of or service provider to a Community Scheme. For this purpose we will collect contact details including your name and organisation.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
Website usage information may be collected using "cookies" which allows us to collect standard internet visitor usage information.
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary, your information may be retained for legal or research purposes.
For example:
  • To gather contact information;
  • For audit and record keeping purposes;
  • To confirm and verify your identity or to verify that you are an authorized user including for security purposes;
  • For the detection and prevention of fraud, crime, money laundering or other malpractice;
  • In connection with legal proceedings.
We may disclose your personal information to our service providers who are involved in the delivery of services to you. We have arrangements in place to ensure that they comply with the privacy requirements as required by the POPI-Act.
We may also disclose your information:
  • Where we have a duty or a right to disclose in terms of law or governance requirements;
  • Where we believe it is necessary to protect our rights or those of Schemes under management.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information.
We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
  • Physical security;
  • Computer and network security;
  • Access to personal information;
  • Secure communications;
  • Security in contracting out activities or functions;
  • Retention and disposal of information;
  • Acceptable usage of personal information;
  • Governance and regulatory issues;
  • Monitoring access and usage of private information;
  • Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information to, agrees to treat your information with the same level of protection as we are obliged to.
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
You have the right to ask us to update, correct or delete your personal information. We will need to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
According to the Act "personal information" means information relating to data subjects being an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Furhter to the POPI Act, Renaw Property Services CC also includes the following items as personal information:
  • All addresses including residential, postal and email addresses.
  • Change of name - for which we require copies of the marriage certificate or official change of name document issued by the state department.
  • Storage of information.
All collected information is recorded and stored electronically or physically or both.
The deletion of your information will always be subject to the requirements of any law or governance stipulation.
Destruction of information will be done by deletion or shredding at the end of the life cycle.
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.
  • All addresses including residential, postal and email addresses.
  • Change of name - for which we require copies of the marriage certificate or official change of name document issued by the state department.
  • Storage of information.